Upgrading from 3.7 to 3.8

Just like WordPress, from time to time you may want to update WP e-Commerce to the latest version. You might want to do this because you’ve seen a message at the top of your Dashboard telling you that a new release is available, because you’ve been made aware of some useful new functionality, or because a security fix has been released.

Check Requirements

Whatever the reason for updating, before getting started it is best to check the current minimum requirements page first to make sure that your web host has the required versions of PHP and MySQL. (If you are not sure, then your hosting provider should be able to tell you.)


The difference when updating a WordPress-powered blog and a WordPress-powered store is your livelihood, do your homework, make a complete backup of your store before updating and consider setting up a staging site to ensure your store’s uptime.

There is an army of skilled WP e-Commerce consultants available to do the heavy lifting for you allowing you to focus on running your store.

Ready to Update

Now that you’ve checked that you’re ready to update, you’ve disabled WP e-Commerce from the Plugins page and you’ve got your backup, it’s time to get started.

There are two methods for updating – the easiest is the Automatic Update, which will work for most people. If it doesn’t work, or you just prefer to be more hands-on, you can follow the manual update process.

Manual Upgrade for WP e-Commerce 3.8 Beta

As WP e-Commerce 3.8 is in active development it is not yet available for automatic Plugin updates, please follow the below instructions to upgrade your store from 3.7 or earlier to 3.8.

  1. If you are using a release of WP e-Commerce below 3.7.7 (released on the 27th of October) please update to the latest release of 3.7 (currently 3.7.7) before making the jump to 3.8
  2. De-activate the WP e-Commerce Plugin and any Premium or community Plugins for WP e-Commerce from the Plugins page within the WordPress Administration menu
  3. Under the WP e-Commerce Plugin entry within the Plugins page click Delete to erase the Plugin files, alternatively remove the ‘wp-e-commerce’ Plugin directory within ‘/wp-content/plugins/’ with your preferred FTP manager (e.g. FileZilla)
  4. Download the latest development release of WP e-Commerce 3.8 (link)
  5. With your preferred FTP manager upload the ‘wp-e-commerce’ directory within the downloaded archive to ‘/wp-content/plugins/’
  6. Refresh the Plugins page within the WordPress Administration by clicking the Plugins menu or F5 on your keyboard to display the new WP e-Commerce 3.8 Plugin
  7. Under the WP e-Commerce Plugin entry within the Plugins page click Activate to activate the Plugin
  8. Open Dashboard > Store Update from the WordPress Administration menu
  9. Click Update WP e-Commerce to migrate your store from 3.7 to 3.8

That’s it, now review the migration notes and ensure your Categories, Tags, Products and Store Settings have come across. Finally, test, test, test and leave migration comments on this Post for developers to review, please provide as much information as possible, for instance:

  • Existing WP e-Commerce version
  • WordPress version
  • LAMP or IIS with versions
  • Error messages
  • What you did to reproduce the problem

Thanks team!